Insutec automates claims, GI reserving, and IFRS 17, SCR & SAM reporting for insurers — free for 14 days with full access. Start a free trial

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Frequently Asked Questions

Answers to the questions we hear most from insurers evaluating or running Insutec.

What is Insutec?

Insutec is an insurance process automation platform built for South African short-term insurers, unifying claims automation, GI reserving, and IFRS 17, SCR, and SAM regulatory reporting in one place.

Which insurance lines does Insutec support?

Insutec is built for general (short-term) insurance lines, including motor, property, liability, marine and transit, engineering, agriculture, and personal and commercial lines.

How long does implementation take?

It depends on which modules you start with and how much historical data needs to migrate. A single-module rollout (for example, claims automation on its own) typically takes weeks, not months.

Does Insutec integrate with our existing policy administration system?

Insutec is designed to work alongside your existing policy administration, core insurance, and actuarial systems rather than replace them outright. See Systems We Integrate With for the categories we support.

Is our data secure?

Insutec applies role-based access control and full activity logging across claims, policy, and reserving data, aligned with POPIA and FICA requirements. See our Privacy Policy for details on how we handle personal information.

How is Insutec priced?

Insutec is priced by module, so you only pay for the parts of the platform you use. See our Pricing page for details, or talk to our team for a quote based on your book.

Do you offer a free trial?

Yes, a 14-day free trial with full access is available. Start a free trial from the banner at the top of any page, or talk to our team about a guided pilot.

What support is included?

All plans include standard support; Growth and Enterprise plans include priority support with a dedicated escalation path. See Pricing for details.

Still have a question?

Reach out and our team will get back to you directly.